Delivery Policy

Delivery of the Goods shall be made to the Buyer’s address as specified in the Buyers order on the Delivery Date. If the Buyer’s address is outside the United Kingdom the Buyer must first seek confirmation from the Seller that the Goods can be delivered prior to placing an order. If no address is provided on the order the Buyer must collect the Goods from the Seller’s premises at any time after the Seller has notified the Buyer that the Goods are ready for collection.

The Delivery Date is approximate only and time for delivery shall not be of the essence unless previously agreed by the Seller in writing.

The Goods may be delivered in advance of the Delivery Date upon the giving of reasonable notice to the Buyer. The Buyer shall make all arrangements to take delivery of the Goods whenever they are tendered for delivery.

If the Goods are to be delivered in instalments/by split delivery, each delivery shall constitute a separate contract and failure by the Seller to deliver any one or more instalments shall not entitle the Buyer to treat the Contract as repudiated.

Acceptance of the Goods

The Buyer shall be deemed to have accepted the Goods 24 hours after delivery to the Buyer.

After acceptance the Buyer shall not be entitled to reject Goods which are not in accordance with the Contract.


If the Seller fails to deliver the Goods or any of them on the Delivery Date other than for reasons outside the Seller’s reasonable control including by fault of the Buyer or carrier the following shall apply:-

(a) If the Seller delivers the Goods at any time thereafter the Seller shall have no liability in respect of such late delivery;

(b) if the Buyer gives written notice to the Seller within 7 working days after the Delivery Date and the Seller fails to deliver the Goods within 7 working days after receiving such notice the Buyer may cancel the order and the Seller’s liability shall be limited to the excess (if any) of the cost to the Buyer (in the cheapest available market) of similar goods to those not delivered over the price of the Goods not delivered.

The Seller shall not be liable for any loss or damage whatever due to failure by the Seller to deliver the Goods (or any of them) promptly or at all.

Notwithstanding that the Seller may have delayed or failed to deliver the Goods (or any of them) promptly the Buyer shall be bound to accept delivery and to pay for the Goods in full provided that delivery shall be tendered at any time within 3 months of the Delivery Date

If the Buyer fails to take delivery of the Goods or any part of them on the Delivery Date and/or fails to provide any instruments, documents, licences, consents or authorisations required to enable the Goods to be delivered on that date, the Seller shall be entitled upon giving written notice to the Buyer to store or arrange for the storage of the Goods. Delivery will be deemed to have taken place and the Buyer shall immediately pay to the Seller the costs and expenses including storage and insurance charges arising from such failure.


If you discover you have made a mistake with your order please contact us immediately on 0333 987 4003